Delivery & PickUp

We take as much pride in shipping as we do in creating our products. Each shipment is handled personally and with the utmost care, and is specially packaged to ensure it arrives in perfect condition. Upon request, we can also include a complimentary gift card with a personal message.

Currently, we only deliver within Hanoi. Should you wish to deliver your order to multiple locations or partially, please place your order separately.

Delivery may be delayed upon special occasions. In this situation, we will contact you by phone or email to arrange for an alternative delivery time.

Delivery Hours: Monday to Sunday 7am to 9pm. Last order for Restaurant Takeaways & Delivery is 8:30pm everyday. Orders received after 9pm (8:30pm for takeaway menu) will be processed the following day by 8am.

Free delivery orders above VND 2,000,000. Additional VND 100,000/order for billing below VND 2,000,000.

Privacy Policy
Privacy policy

You are currently connected to the hotel Sofitel Legend Metropole Hanoi. By accessing this site, the user commits to the current conditions of use.

  1. Editor’s information:

This site is edited by:

ACCOR SA, a public company with a capital of 700 317 363 €, Trade and Companies Registry of PARIS, under number B 602 036 444, with Intracommunity VAT no. FR 93 602 036 444 with a registered office located at 110 Avenue de France, 75013 PARIS, France Tel.: +33 (0)1 45 38 86 00

Publishing Director: Franck Lafourcade

  1. Host information:

This site is hosted by :

Amazon Web Services, Inc.

P.O. Box 81226
Seattle, WA 98108-1226

  1. Data Protection:

For more information on the Accor group’s data protection policy, please see the Charter on the Protection
of Customer’s Personal Data

  1. Copyright :

The site’s presentation and each element, including the domain name, trademarks, logos, brand names, drawings, illustrations, photographs, texts, graphics and other files found on this site, are protected by the current intellectual property laws and belong to the hotel Sofitel Legend Metropole Hanoi and/or Accor SA or have been authorised for the use of the hotel Sofitel Legend Metropole Hanoi and/or of Accor SA.

No element found on www.sofitel-legend-metropole-hanoi.com may be copied, reproduced, modified, reissued, loaded, altered, transmitted or distributed in any way whatsoever or in any form whatsoever, either partially or fully, without the prior written authorization of the hotel Sofitel Legend Metropole Hanoi, except in the case of strictly personal, private and non-commercial use, without changing the current elements on the site.

The following must accompany all full or partial copies of the site’s content: ”
©Copyright Accor SA. ©Copyright hotel Sofitel Legend Metropole Hanoi. The photographs used
www.sofitel-legend-metropole-hanoi.com are non-binding.

Any other use of www.sofitel-legend-metropole-hanoi.com or the elements therein without express authorization would be considered an infringement upon the rights of the hotel Sofitel Legend Metropole Hanoi and/or of Accor SA and indictable as counterfeit under articles L. 355-2 et seq. of the French Intellectual Property Code.

  1. Thehotel Sofitel Legend Metropole Hanoi’s rights as the producer of a database

All clients, customers, prospects and partners have the non-exclusive, non-transferable and inalienable personal right to view the information found on www.sofitel-legend-metropole-hanoi.com for their own needs.

They may extract and/or reuse part of this site’s content for personal viewing purposes, as long as this extraction and/or reuse does not concern a substantial (either in terms of quality or quantity) portion of the site’s content. Moreover, it is prohibited to extract and/or reuse any of this site’s content repeatedly, even if the content is not substantial.

Any full or partial reproduction of the site for other means is strictly prohibited by articles L. 342-1 and L. 342-2 of the French Intellectual Property Code. It is also prohibited to communicate to the public all or part of the site’s content, in any form and to any audience whatsoever.

In particular, it is strictly prohibited to use this site’s content for commercial purposes.

  1. Photo Credits

For more information on the photographs used on www.sofitel-legend-metropole-hanoi.com, please see the Photo credits section.

  1. Responsibility

All of the information accessible through this site is provided as is. The hotel Sofitel Legend Metropole Hanoi gives no explicit or implicit guarantees and assumes no responsibility for the use of this information.

The user has sole responsibility for the use of this information.

The hotel Sofitel Legend Metropole Hanoi reserves the right to edit this information at any time, in particular through updates to www.sofitel-legend-metropole-hanoi.com.

The user undertakes not to transmit any information on this site that would involve civil or legal liability and, in this respect, undertakes not to divulge any information that is illegal, libellous or against public order through this site.

The hotel Sofitel Legend Metropole Hanoi does everything within its means to provide its users with the available information and/or tools that have been verified, but it cannot be held responsible for any errors, for a lack of available information and/or for the presence of viruses on www.sofitel-legend-metropole-hanoi.com.

Sites that are external to the hotel Sofitel Legend Metropole Hanoi with hyperlinks to this site are not subject to the control of the hotel Sofitel Legend Metropole Hanoi, which, as a consequence, declines all responsibility for their content. The user assumes full responsibility for use of these sites.

  1. Hyperlinks

The creation of hyperlinks to www.sofitel-legend-metropole-hanoi.com, requires the prior written consent of the hotel Sofitel Legend Metropole Hanoi.

  1. Email

For any comments on how www.sofitel-legend-metropole-hanoi.com works, please visit the Contact section and select “Comments concerning the www.sofitel-legend-metropole-hanoi.com site”.

  1. Please note

Any messages sent through the Internet site are subject to interception and cannot be guaranteed as confidential until they reach us.


The photos used on this website are

All photographs and documents illustrating products on this site are not contractual Photo credits: © copyright

Terms of Service
Terms of Service

Collect in store:
Orders may be collected at L'Epicerie du Metropole on Le Phung Hieu street.

Delivery and Pick-up Hours:
Monday to Sunday 7am to 9:30pm. Orders received after 9:30pm will be processed the following day by 8am.

Opening Hours of L'Epicerie du Metropole:
Monday to Sunday 7am to 9:30pm. 

Please allow up to 30 minutes for order processing. Customers will be notified via email or by telephone when the order is ready for collection.

Ad & Cookie Policy
Ad & Cookie Policy


Use of cookies by hotel Sofitel Legend Metropole Hanoi

You are advised that hotel Sofitel Legend Metropole Hanoi uses cookies or other tracers on its website www.sofitel-legend-metropole-hanoi.com.

These tracers may be installed on your device depending on the preferences that you expressed or may express at any time in accordance with this policy.

  1. Why have a cookies policy?

With a view to provide information and ensure transparency, hotel Sofitel Legend Metropole Hanoi established this policy so that you can learn more about:

  • The origin and purpose of the information processed when you browse www.sofitel-legend-metropole-hanoi.com.
  • Your rights with regard to cookies and other tracers used by hotel Sofitel Legend Metropole Hanoi.
  1. What is a cookie?

Cookies and other similar tracers are packets of data used by servers to send status information to a user’s browser and return status information to the original server through this same browser.

The status information can be a session identifier, a language, an expiration date, a response field or other types of information.

During their validity period, cookies are used to store status information when a browser accesses various pages of a website or when the browser returns to this website at a later point.

There are different types of cookies:

  • Session cookies, which are deleted as soon as you exit the browser or leave the website
  • Persistent cookies, which remain on your device until their expiration or until you delete them using the features of your browser
  1. Why use cookies?

We use cookies and other tracers primarily for the following purposes:

Cookies strictly necessary for browsing the www.sofitel-legend-metropole-hanoi.com and the ability to use all of their features, and intended in particular to:

  • Manage authentication of website visitors and the associated security measures, and ensure proper functioning of the authentication module
  • Optimize the user experience and facilitate browsing, in particular determining “technical routes” for browsing
  • Store information regarding the “cookies” information banner seen by website visitors who then continue to browse the website after agreeing to accept cookies on their device

Implement security measures (for example, when you are asked to log in again for content or a service after a certain period of time, or to ensure basic operation of www.sofitel-legend-metropole-hanoi.com and use of their major technical features, such as monitoring of performance and browsing errors, management of user sessions, etc.)

Cookies for features intended in particular to:

  • Adapt www.sofitel-legend-metropole-hanoi.com to the display preferences of your device (language, currency, display resolution, operating system used, configuration and settings of the display of web pages based on the device you are using and its location, etc.)
  • Store specific information that you enter on www.sofitel-legend-metropole-hanoi.com in order to facilitate and customize your subsequent visits (including displaying the visitor’s first and last names if the visitor has a user account)
  • Allow you to access your personal pages more quickly by storing the login details or information that you previously entered

Cookies for visitor tracking are aimed at improving the comfort of users by helping us understand your interactions with www.sofitel-legend-metropole-hanoi.com (most visited pages, applications used, etc.); these cookies may collect statistics or test different ways of displaying information in order to improve the relevance and usability of our services.

Advertising cookies are intended to (i) offer you, in advertising spaces, relevant, targeted content that may be of interest to you (best offers, other destinations, etc.) based on your interests, browsing behavior, preferences, and other factors, and (ii) reduce the number of times that the advertisements appear.

Affiliate cookies identify the third-party website that redirected a visitor to www.sofitel-legend-metropole-hanoi.com

Social network cookies, set by third parties, allow you to share your opinion about and content from www.sofitel-legend-metropole-hanoi.com on social networks (for example, the “Share” or “Like” application buttons for social networks).

The social network applications on www.sofitel-legend-metropole-hanoi.com as mentioned above can in some cases allow the social networks concerned to identify you even if you did not click on the application button. This type of button can allow a social network to track your browsing on www.sofitel-legend-metropole-hanoi.com, simply because your account in the social network concerned is enabled on your device (open session) while you are browsing.

We recommend that you read the policies of these social networks to familiarize yourself with how they use the browsing information they may collect, especially with regard to advertising. These policies must specifically allow you to make choices on these social networks, particularly by configuring your user accounts for each of them.

  1. Consent

The installation of certain cookies is subject to your consent. Also, when you first visit the www.sofitel-legend-metropole-hanoi.com, you are asked whether you agree to the installation of this type of cookie, which is only activated after your acceptance.

This process is supported by means of an information banner on the home page of the www.sofitel-legend-metropole-hanoi.com, which informs you that by continuing to browse, you are agreeing to the installation of cookies that require consent on your device.

You can change your mind at any time using the various methods described in section “Deleting and/or blocking cookies”.

You may also review, modify or withdraw your consent by using the section below:

  1. Deleting and/or blocking cookies

You have several options for deleting cookies and other tracers.

Browser settings

Although most browsers are set by default to accept cookies, you can, if you desire, choose to accept all cookies, always block cookies, or choose which cookies to accept based on their senders.

You can also set your browser to accept or block cookies on a case-by-case basis before they are installed. Your browser also allows you to regularly delete cookies from your device. Remember to configure all the browsers in your different devices (tablets, smartphones, computers, etc.).

Regarding management of cookies and your preferences, configuration varies for each browser. This is described in the Help menu of your browser, as well as how to edit your preferences with regard to cookies. For example:

Saving a cookie to your device depends on your wishes, which you can exercise and change at any time and free of charge using the settings offered by your browser software.

If your browser is set to accept cookies on your device, the cookies embedded in the pages and content that you view may be temporarily stored in a dedicated space on your device. They can only be read by their issuer.

However, you can set your browser to block cookies. Keep in mind that if you set your browser to block cookies, some features, pages and spaces on www.sofitel-legend-metropole-hanoi.com will not be accessible, and we cannot be held responsible in this case.

Specialized advertising platforms

Several professional advertising platforms also give you the option to accept or block cookies used by companies that are members. These centralized mechanisms do not block the display of ads; they simply prevent the installation of cookies that tailor ads to your interests.